Always a long wait at the Abingdon store. Employees are not knowledgeable. Terrible experience every time we've gone in there.
This was one of the worst experiences of my life. The employees are officious and rude. This places worse than the DMV. I made an "appointment" online, and two hours after the so-called "appointment" time had come and gone, finally got to speak to someone at a desk. Only to be told that the errand I had come on was in vain.
The day before, an employee at the same store told me to go home and order the phone I wished to upgrade online. I did, and chose the "pick-up in store" option. The guy had forgotten to tell me that people with my particular type of account cannot pick up in store. After the initial trip to the store, the time online and the time in line at the store on the second day, four hours of my life is gone.
I switched from Verizon to Sprint to save money on the monthly premium cost. Very satisfied with my decision so far. I worked with Michael at the Sprint Store in the Festival at Bel Air. He was extremely helpful, knowledgeable, and patient. Thank you kindly Michael!
***I NEVER COMPLAIN ABOUT A BUSINESS BUT I HAD NO CHOICE...IF I COULD GIVE ZERO
Initially, when I signed up in January, they were great. Here were are in September and I am furious! I never received my rebates and I have been talking to the manager (rich) for two weeks with no resolution. First I only get through maybe 30% of the time and I get no where. All I hear is I'm waiting for corporate. Where is my rebate!!!!!
Sprint Store is a US Electronics Store based in Bel Air South, Maryland. Sprint Store is located at 5 Bel Air S Pkwy, 3, Bel Air, MD 21015, USA.
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